10GLOBE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Jan-1-2019.
What we collect
We may collect the following information:
· name and job title
· contact information including email address
· demographic information such as postcode, preferences and expertise offered
· other information relevant to surveys and/or offers
For technical reasons, the following data, among other kinds of data, are collected (in so-called server log files) which your Internet browser transmits to us and/or our web space provider:
– Browser type and browser version
– Your operating system
– Website from which you visit us (referrer URL)
– Website that you are visiting
– Date and time of day of your access
– Your Internet protocol (IP) address.
These anonymous data are stored separately from any personal data that you have provided and thus allow no attributions to be made to a specific person. They are evaluated for statistical purposes in order to be able to optimise our Internet site and our services and products.
To give you the best service we must protect the input forms on our website. For this we utilise the “reCAPTCHA” service from Google Inc. This service lets us differentiate between information that has been entered by a human and or an automated machine. The use of automated information entry constitutes misuse. To the best of our knowledge, the referrer URL, the IP address, the behaviour of website visitors, information about the operating system, browser and length of the visit, cookies, display instructions and scripts, the inputting behaviour of the user as well as the mouse movements in the reCAPTCHA checkbox area are transmitted to Google. To the best of our knowledge the IP address transferred by reCAPTCHA is not correlated with other data by Google unless you are logged-in to your Google account at the time when you are using reCAPTCHA. Please not that reCAPTCHA might be hidden in advanced versions. If you want to prevent this transfer and storage of data by Google about you and your behaviour on our website, you must log out of Google before you visit our website. The information obtained via the reCAPTCHA service is used in accordance with Google’s Usage Terms and Conditions: https://policies.google.com/privacy?hl=en
We have entered an agreement with Google to perform data handling according to privacy rulles and secure data management according to Google Measurement Controller-Controller Data Protection Terms (https://privacy.google.com/businesses/processorterms/) which to the best of our knowledge implements EU GDPR rules and other privacy requirements.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping.
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may use Google Maps to enhance the service of our web site. Google Maps places a cookie to process the user’s settings and the user’s data while the user uses the website into which the Google Maps service has been integrated. This cookie is not deleted by closing the browser, but rather expires after a certain period of time. You may delete it manually beforehand. If you like to deactivate the Google Maps service and prevent the transfer of data to Google, you must deactivate the Java Script function on your browser. This might result in a reduction or the entire loss of functionality of parts or whole of this web site. Usage of Google Maps is undertaken in accordance with Google’s terms and conditions https://policies.google.com/terms?hl=en and the Google Maps business terms and conditions: https://www.google.com/intl/en/help/terms_maps.html
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info at agencyFLEET.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 10GLOBE, Luxemburg. Our Data Protection Officer is Michell Kenter and you may contact him at the address above.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.